TERMS & CONDITIONS

Last Updated: August 13, 2026

Welcome to CognifyIntel.ai ("CognifyIntel", "we", "our", or "us").

These Terms & Conditions ("Terms") govern your access to and use of the CognifyIntel.ai website, AI solutions, software, demonstrations, services, content, and the Cognify AI Marketplace (collectively, the "Services").

By accessing, browsing, purchasing from, downloading from, or otherwise using our website or Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.

If you do not agree with these Terms, please discontinue use of the website and Services.

1. About CognifyIntel

CognifyIntel provides enterprise-focused Artificial Intelligence solutions, AI consulting and implementation services, private AI solutions, AI knowledge assistants, document intelligence, enterprise search, workflow automation, and related products and services.

CognifyIntel may also operate an online AI Marketplace through which users may discover and purchase AI-related digital products, templates, workflows, prompts, knowledge resources, documents, tools, training materials, or other products and services offered by CognifyIntel and, where applicable, third-party creators or providers.

2. Acceptance of These Terms

By using the website or Services, you confirm that:

• You are legally capable of entering into a binding agreement under applicable law.

• You will use the website and Services only for lawful purposes.

• You will comply with these Terms and applicable laws and regulations.

• Information provided by you, where required, is accurate and not misleading.

If you are accessing the Services on behalf of a company, organization, or other entity, you represent that you have the authority to bind that entity to these Terms.

3. Website Use

You agree to use the website only for legitimate and lawful purposes.

You must not:

• Attempt to gain unauthorized access to our systems, servers, accounts, or networks.

• Interfere with or disrupt website functionality or security.

• Introduce malware, viruses, malicious code, or other harmful material.

• Use automated systems to scrape, copy, harvest, or systematically collect website content without our written permission.

• Misrepresent your identity or affiliation.

• Use the website for fraudulent, deceptive, unlawful, or abusive activities.

• Circumvent security, access controls, usage restrictions, or technical limitations.

• Copy, reproduce, resell, redistribute, or commercially exploit our proprietary materials without authorization.

• Use our Services to violate the rights of any person or organization.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

4. Cognify AI Marketplace

The Cognify AI Marketplace ("Marketplace") is a section of CognifyIntel.ai through which users may browse, purchase, download, access, or otherwise obtain AI-related products and resources.

Marketplace products may include, but are not limited to:

• AI prompts and prompt collections.

• AI templates.

• Business templates and documents.

• AI workflows and automation resources.

• Knowledge resources.

• Checklists and operating frameworks.

• Spreadsheets and analytical tools.

• Training and educational materials.

• Digital documents and downloadable resources.

• Software-related resources.

• AI implementation resources.

• Other digital products introduced from time to time.

The Marketplace may evolve over time, and product categories, features, pricing, availability, and delivery methods may change without prior notice.

5. Marketplace Product Information

We make reasonable efforts to ensure that Marketplace product descriptions, specifications, screenshots, examples, pricing, and other information are accurate.

However:

• Product descriptions may be updated from time to time.

• Examples and demonstrations may not represent every possible use case.

• Product features and formats may change.

• Product availability may change.

• Pricing may change before purchase.

• Minor differences may exist between previews and the final product.

The information provided on the Marketplace should not be interpreted as a guarantee that a product will produce a particular business, financial, operational, productivity, or commercial result.

6. Digital Products and Delivery

Many Marketplace products may be provided electronically.

Depending on the product, delivery may occur through:

• Download links.

• Customer accounts.

• Email.

• Access to an online resource.

• Third-party software or platforms.

• Other electronic delivery mechanisms specified at the time of purchase.

You are responsible for providing accurate contact and account information and for maintaining access to the email address or account associated with your purchase.

CognifyIntel is not responsible for delivery failures caused by incorrect information supplied by the customer, unavailable email accounts, blocked emails, device limitations, or third-party systems outside our reasonable control.

7. Marketplace Licenses and Permitted Use

Unless a Marketplace product expressly states otherwise, purchasing a digital product provides you with a limited, non-exclusive, non-transferable license to use the purchased product for your own personal or internal business purposes.

Unless expressly permitted by the applicable product license, you must not:

• Resell the product.

• Redistribute or publicly share the product.

• Upload the product to public repositories or file-sharing platforms.

• Repackage the product and sell it as your own.

• Claim authorship of the original product.

• Use the product to create a substantially similar competing product for resale.

• Distribute copies to customers, clients, employees outside the permitted license scope, or other third parties.

• Remove copyright, attribution, licensing, or proprietary notices.

• Circumvent technical restrictions associated with the product.

For business or enterprise use involving multiple users, departments, locations, clients, or affiliates, additional licensing may be required.

Where a product-specific license is provided, that license will govern the permitted use of that product to the extent it conflicts with these general Marketplace Terms.

8. Marketplace Purchases

When you purchase a Marketplace product, you agree to provide accurate and complete payment and contact information.

Before completing a purchase, you should review:

• Product description.

• Product format.

• Included materials.

• License terms.

• Pricing.

• Applicable taxes.

• Delivery method.

• Any product-specific conditions.

A purchase may be subject to payment authorization and availability of the product.

We reserve the right to refuse, cancel, or limit an order where there is a reasonable basis to believe that the transaction involves fraud, unauthorized use, abuse, a pricing or technical error, or a violation of these Terms.

9. Pricing, Taxes and Payment

Marketplace prices are displayed in the currency specified on the relevant product or checkout page.

Prices may change from time to time. Any price change will generally not affect an order that has already been successfully completed, except where required to correct an obvious pricing or technical error.

Applicable taxes, including GST or other taxes required by law, may be added to the purchase price where applicable.

Payment processing may be provided through third-party payment processors. We do not directly control the internal systems, security, availability, or policies of third-party payment providers.

You agree to comply with the applicable terms and conditions of the payment provider used for your transaction.

10. Refunds and Cancellations

Because many Marketplace products are digital products that may be downloaded, accessed, or delivered immediately, purchases may generally be non-refundable once the digital product has been delivered or access has been provided, except where required by applicable law or where CognifyIntel expressly provides otherwise.

Where a product page contains specific refund, cancellation, replacement, or satisfaction terms, those product-specific terms will apply.

If you experience a technical problem, corrupted file, duplicate transaction, failed delivery, or materially incorrect product delivery, you should contact us promptly so that we can investigate and, where appropriate, provide a replacement, corrected product, credit, refund, or other suitable resolution.

Nothing in this section is intended to exclude any consumer rights or remedies that cannot lawfully be excluded under applicable law.

11. Marketplace Content and Intellectual Property

Unless expressly stated otherwise, Marketplace products and all website materials remain the intellectual property of CognifyIntel or the applicable content creator, provider, or licensor.

This includes, without limitation:

• Text.

• Graphics.

• Images.

• Videos.

• Templates.

• Prompts.

• Workflows.

• Documents.

• Designs.

• Software.

• Source materials.

• Product descriptions.

• Branding.

• Logos.

• Website design.

• Compilation and arrangement of Marketplace content.

Purchasing a product does not transfer ownership of the underlying intellectual property to you.

You receive only the rights expressly granted under the applicable license.

12. Third-Party Marketplace Products

CognifyIntel may, now or in the future, allow independent creators, businesses, consultants, developers, or other providers to offer products through the Marketplace.

Where a product is identified as being provided by a third party:

• The third-party provider may be responsible for the product's content and intellectual property.

• Additional product-specific terms or licenses may apply.

• CognifyIntel may facilitate the Marketplace transaction but may not be the creator of the product.

• You should review the applicable product description and license before purchase.

Where permitted by law, CognifyIntel is not responsible for independent third-party products beyond obligations expressly undertaken by CognifyIntel in connection with the transaction.

CognifyIntel reserves the right to review, remove, suspend, or restrict Marketplace products or providers.

13. AI-Generated Content Disclaimer

Certain CognifyIntel products and Services use Artificial Intelligence.

AI systems can generate responses, recommendations, summaries, classifications, analyses, documents, or other outputs that may contain:

• Errors.

• Inaccuracies.

• Missing information.

• Outdated information.

• Incorrect assumptions.

• Misinterpretations.

• Hallucinated or fabricated information.

AI-generated output should therefore be treated as an assistive resource and not automatically as authoritative advice.

You are responsible for reviewing and validating AI-generated outputs before relying upon them.

CognifyIntel does not represent that AI-generated outputs will always be accurate, complete, reliable, current, or suitable for a particular purpose.

14. Professional Advice Disclaimer

Unless expressly agreed in a separate written agreement, CognifyIntel Services and Marketplace products are not intended to constitute:

• Legal advice.

• Financial or investment advice.

• Tax advice.

• Accounting advice.

• Medical advice.

• Engineering certification.

• Insurance advice.

• Regulatory advice.

• Professional advice from a licensed professional.

You should consult an appropriately qualified professional where professional advice is required.

Users remain responsible for decisions made using information, AI outputs, templates, workflows, or other Marketplace materials.

15. Enterprise and Private AI Services

Certain CognifyIntel solutions may be deployed in private, on-premise, cloud, hybrid, or other environments.

Specific enterprise deployments may be governed by separate agreements, statements of work, service agreements, licensing agreements, data-processing agreements, or other contractual documents.

Where a separate written agreement exists between CognifyIntel and an enterprise customer, the applicable agreement will govern the relevant enterprise services to the extent of any conflict with these website Terms.

16. Customer Data and Confidential Information

Where you use CognifyIntel Services that allow you to submit, upload, process, or store business information, you remain responsible for ensuring that you have the necessary rights and permissions to provide such information.

You should not submit information that you are legally prohibited from sharing or processing through the applicable Service.

The handling of personal information is governed by our Privacy Policy and, where applicable, additional contractual arrangements.

For enterprise deployments, data handling, confidentiality, security, retention, access controls, and processing arrangements may be governed by separate agreements.

17. No Guarantee of Business Results

CognifyIntel products and Services are designed to assist organizations and individuals in improving productivity, information access, workflows, and use of Artificial Intelligence.

However, we do not guarantee:

• A specific increase in revenue.

• A specific reduction in costs.

• A particular return on investment.

• A specific productivity improvement.

• Elimination of human work or review.

• Error-free AI outputs.

• Business success.

• Regulatory compliance for your particular circumstances.

• Suitability for every organization or use case.

Results depend on factors including implementation, data quality, configuration, user behavior, business processes, infrastructure, and other circumstances outside our control.

18. Third-Party Services and Links

Our website, Marketplace, products, or Services may integrate with or link to third-party websites, platforms, software, payment processors, APIs, hosting providers, AI models, or other services.

Third-party services may have their own terms, privacy policies, security practices, availability limitations, and fees.

CognifyIntel does not control third-party services and, except where expressly agreed otherwise, is not responsible for their operation, content, availability, security, or policies.

19. Intellectual Property Infringement

If you believe that content available through our website or Marketplace infringes your intellectual property rights, please contact us with sufficient information to allow us to investigate the matter.

We may remove, restrict, suspend, or otherwise take appropriate action concerning content where reasonably necessary or where required by applicable law.

20. Availability and Service Changes

We aim to maintain reliable access to our website and Services but do not guarantee uninterrupted or error-free availability.

We may temporarily suspend or modify the website, Marketplace, products, or Services for:

• Maintenance.

• Security updates.

• Technical improvements.

• Product development.

• Infrastructure changes.

• Legal or regulatory requirements.

• Operational reasons.

• Events outside our reasonable control.

We may add, modify, suspend, or discontinue products, features, categories, or Services from time to time.

21. Security

We take reasonable measures to protect our systems and Services.

However, no website, network, software system, or electronic transmission can be guaranteed to be completely secure.

You are responsible for maintaining appropriate security of your own devices, accounts, credentials, networks, and systems.

You must notify us promptly if you become aware of unauthorized access to an account or security issue relating to your use of our Services.

22. Limitation of Liability

To the maximum extent permitted by applicable law, CognifyIntel, its owners, directors, employees, contractors, affiliates, partners, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings arising from or relating to:

• Use of or inability to use the website or Services.

• Marketplace purchases.

• Reliance on AI-generated information.

• Use of Marketplace products.

• Business decisions based on information obtained through the Services.

• Third-party services.

• Unauthorized access beyond our reasonable control.

• Service interruptions.

• Loss or corruption of data.

• Any other matter relating to the Services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

Where permitted by law, CognifyIntel's total liability arising from a particular Marketplace purchase shall not exceed the amount actually paid by the customer for the specific product giving rise to the claim.

For separately contracted enterprise services, the liability provisions contained in the applicable enterprise agreement will govern.

23. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless CognifyIntel, its directors, employees, contractors, affiliates, partners, licensors, and service providers from claims, liabilities, losses, damages, costs, and reasonable expenses arising from:

• Your violation of these Terms.

• Your unlawful or unauthorized use of the Services.

• Your infringement of another person's intellectual property or other rights.

• Your misuse of Marketplace products.

• Your violation of applicable laws.

• Information or materials submitted by you where you did not have the necessary rights or authorization.

24. Account Suspension and Termination

We may suspend or terminate access to an account, product, Marketplace feature, or Service where reasonably necessary, including where:

• These Terms are violated.

• Fraudulent or abusive activity is suspected.

• Unauthorized access is detected.

• A security risk exists.

• Required by law.

• Continued access may cause harm to CognifyIntel, other users, or third parties.

Termination or suspension does not automatically eliminate obligations that by their nature are intended to survive termination, including intellectual property, payment obligations, disclaimers, limitations of liability, and indemnification provisions.

25. User Feedback

If you voluntarily provide suggestions, feedback, ideas, reviews, or recommendations regarding CognifyIntel products or Services, you grant CognifyIntel permission to use such feedback for business, development, improvement, and marketing purposes without compensation, provided that such use does not disclose confidential information or personal information contrary to our Privacy Policy or applicable agreement.

26. Privacy

Your use of the website and Services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, store, and protect personal information.

Privacy Policy:
https://cognifyintel.ai/privacy-policy

27. Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes to our products or Services.

• Marketplace expansion.

• Changes in business practices.

• Changes in technology.

• Legal or regulatory requirements.

• Security requirements.

The updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the website or Services after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

28. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising out of or relating to these Terms, the website, Marketplace, or Services shall be subject to the jurisdiction of the competent courts located in Gurugram, Haryana, India.

Where a separate written agreement with an enterprise customer contains different dispute-resolution or jurisdiction provisions, that agreement will govern the applicable matter.

29. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or interpreted to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

30. Entire Agreement

These Terms, together with our Privacy Policy and any applicable product-specific terms, licenses, order terms, or separate written agreements, constitute the agreement governing your use of the applicable website or Services.

Where a separate written agreement applies to an enterprise customer or specific service, that agreement will prevail to the extent of any inconsistency.

31. Contact Us

If you have questions, concerns, complaints, intellectual property notices, or other inquiries regarding these Terms or the Cognify AI Marketplace, please contact us:

CognifyIntel.ai

Email: [email protected]

Website: https://cognifyintel.ai

Contact Page: https://cognifyintel.ai/contact

CognifyIntel.ai
The Private AI Advantage